Roller Coaster Engineering

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Brett McKee

• December 29, 2022 02:45

We purchased this kit for my son and we believe the track pieces are fractionally shorter than they need to be.  The first few pieces of track fit the cubes but when you link about 4 together they will not reach the support edges of the the cube.   Any suggestions or help would be great appreciated.   Thank you!

 

 

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  Peter

  • January 03, 2023 12:22

  Hi Brett, 

  Thank you for contacting Thames & Kosmos. 

  First, please allow me to apologize for any disappointment that this caused. 

  We will be happy to get you any replacement parts that you need. At your convenience, please click on the following link and fill out the replacement parts request form. Once received, our End User Support Team will be happy to send you the puzzle that you are missing.

  https://bit.ly/TKReplacements

  Thank you again for choosing Thames & Kosmos. We look forward to assisting you further.

  Kind regards,

  Peter

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