Thank you for choosing Thames & Kosmos and for your interest in our Smart Car Robotics kit.
We regretfully inform you that, due to a conflict encountered with newer operating systems, the Smart Car Robotics app was sunset and is no longer available and the kit has been discontinued. Despite their many attempts to do so, our programmers were unable to resolve the issues with the newer operating software. Please accept my sincere apologies for any disappointment that this news may cause.
However, we would still like to help. To do so we will need a bit more information from you. At your convenience, we kindly ask you to send an email to email@example.com with the following information:
- Your mailing address and phone number
- Date of purchase (or when you received it as a gift) and the retailer it was purchased from
- The production code from your box (an alphanumeric code located in the white square with the UPC bar code)
If you have any additional questions about this or any of our other kits, please do not hesitate in including them in your email to us.
Thank you again for choosing Thames & Kosmos. We hope you and your family continue to enjoy our products for many years to come.
The Thames & Kosmos Technical Support Team
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